Last Updated: July 10, 2025
At Rough Around the Edges (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://rougharoundtheedges.ca/ or interact with us online or offline.
1. Information We Collect
We may collect the following personal information when you use our services or contact us:
- Full name
- Email address
- Phone number
- Shipping or billing address
- Project or order details
- Browser and device data through cookies or analytics tools
2. How We Use Your Information
We collect and use personal information to:
- Respond to custom inquiries and project requests
- Provide quotes and updates about orders
- Process payments and coordinate shipping
- Improve our website, content, and customer experience
- Meet legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information to anyone. We may share limited data with trusted service providers, such as:
- Payment processors
- Delivery and shipping services
- IT or website hosting partners
These third parties only receive the information necessary to perform their specific services.
4. Cookies and Website Analytics
We may use cookies or tracking tools to:
- Understand how users interact with our website
- Improve functionality, layout, and performance
- Analyze web traffic and visitor behavior
You can disable cookies in your browser settings at any time.
5. Protecting Your Data
We take reasonable precautions to protect your personal information from unauthorized access, misuse, or loss. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
As a Canadian resident, you have the right to:
- Access any personal data we have about you
- Request corrections to your information
- Withdraw consent for communications at any time
To make a request, please contact us using the information below.
7. Third-Party Links
Our website may link to third-party sites for convenience. These sites have their own privacy policies, and we are not responsible for their content or practices.
8. Policy Updates
We may update this Privacy Policy from time to time. All updates will be posted on this page with the updated “Last Updated” date above.
9. Contact Us
For any questions, requests, or concerns about this Privacy Policy, you can contact:
Rough Around the Edges
Attn: Joey Papineau
Phone: (250) 619-5880
Email: joeypapineau_01@hotmail.ca
Website: https://rougharoundtheedges.ca